As we get ready to close out 2020, I have thought about how to evaluate this year. Of course, this year has challenged our communities, our country and the world. The pandemic has upended every aspect of our lives.

Normally, I would look at the year and think about how successful we were. Did the company grow? Did we increase our revenue? Did we add more staff? But this year, those metrics of success did not feel right. As I look around at the struggles of so many, I think it is only right to evaluate Resigility’s year in terms of whether we made a difference. Did we help our community?

I am happy to report that we did. In early December, I challenged my team to help a struggling family here in the Washington, DC area. A local family of 6, a single mother on medical leave from work and her 5 children were having a difficult year. Each member of the family was asked for a gift wish list. How humbling it was to see the list. Pajamas for a 5-year-old girl, socks for a 15-year-old boy, a coat for an 18-year-old girl. Nothing on this list was extravagant, it was what many of us would think of as necessities. When the team at Resigility saw this list, they jumped into action and purchased nearly everything on the list. The picture below shows just how generous the team was.

I could not be prouder. Any other measure of success pales in comparison. As President of Resigility, this is how I will remember 2020. It was the year every member of our team came together and helped. Despite the pandemic, 2020 might be our most successful year yet.


Karen Marlo